The AnimeFanlistings Network Message Board

The Anime Fanlistings Network => Technical Support => Topic started by: Anonymous on November 09, 2013, 06:02:22 PM

Title: Gmail Not Receiving TAFL Emails
Post by: Anonymous on November 09, 2013, 06:02:22 PM
Hello TAFL staff! This is Vickie. I have requested to change my email address at the board from a non-gmail account to gmail but have not received the revalidation email. I have waited patiently, checked both my new and old email accounts including spam folders, tried resending the request twice, etc. I have also tested the \"Your FL List\" form but also didn't get the email. I received the password reset email on my non-gmail account prior to requesting the change without any issues.

 

Could the staff please help investigate the issue? Thank you!

 

Posting as Anonymous because I couldn't start a new topic without validating my new email.

 

Vickie

http://vickiepedia.org

Title: Gmail Not Receiving TAFL Emails
Post by: Tess on November 09, 2013, 07:25:56 PM

Hi Vickie!


 


The Senior Staff and my fellow developer are looking into this now, and unfortunately, this is an issue that doesn't have a ready-made fix. In the meantime, I'd recommend using the contact form (http://animefanlistings.org/contactus.php) and asking the Senior Staff to give you a hand in helping you with changing your e-mail, as well as anything else e-mail related you need. I apologise for the inconvenience, and thank you for your patience while the issue is looked at!  :wave:


Title: Gmail Not Receiving TAFL Emails
Post by: Vickie on December 06, 2013, 11:06:26 PM

Just wanted to report back that the problem appears to be fixed now!